Use Swiggy Referral Code : WTQOG5
(Easy Rs. 100 OFF on your order from Swiggy)
Craving to eat something but too lazy to go out? Well, no problem.
In today’s busy schedule, it is quite difficult for anybody to cook, and because of the tiredness and hectic routine, we are too lazy to go out for our meal. So, what remains at last? Just some slices of bread and butter. Boring, isn’t it?
Well, to kill your hunger and satisfy your craving, there is a service called swiggy.
Many of you must be aware of it. However, many of you must have not even heard the name also. Swiggy is an online food delivering service which allows urban people to order food of your choice from any of your nearby restaurants, and your food will be delivered to the given address.
The service is really very useful and helpful for everyone, especially for such people who stay away from their family. The maximum time taken by Swiggy is 60 minutes. You just have to order and wait for some time, and the food will be delivered to your doorstep.
The service started in the year 2014.
There were two BITS Pilani graduates, Shriharsha Majety and Nandan Reddy who wanted to make it easier for people to eat good food. The primary purpose behind it was to change the way people eat in India-all with just a click.
With this splendid idea, another major thing which they needed was “technology.” They introduced their idea to Rahul Jaimini, who brought this idea into existence with the first website. In this way, Swiggy was launched as a food ordering and delivering service.
The service was started in Bengaluru. Very soon, the team of hunger killers came into action by delivering food within 40 minutes. With their hard work and consumers support, they raised the funding, and in May 2015, they launched their first app.
With customers bankroll and appreciation, the service proliferated through the entire city of Bengaluru, and then it expanded through the whole country.
Today, Swiggy is the on the top in the list of India’s food ordering and delivering services. The platform provides you with many facilities, such as live tracking, fast delivery, and many more.
How to use Swiggy:
While placing an order for the very first time, you may find it a little difficult. Here is a guide for you so that you don’t face any difficulty with your first order.
The very first thing which you have to do is download the app on your Android or iOS device or directly visit Swiggy.com from your browser. To place an order, you will need to register. It is not a big task to register, and it can be done within a couple of seconds. Then, a box will pop up where they will ask you to enter your city name as well as location. They include cities like Bangalore, Mumbai, Gurgaon, Delhi, Pune, Kolkata, Chennai, and Hyderabad.
Once you are done with submitting all the details, you will see a list of all the nearby restaurants and their menu. You just have to pick any one of the restaurants and keep adding the items from the menu.
The best thing which you will find here is “no minimum order limit.” It means that you can order only one item also and they will still deliver it. If there is no delivery charge, it will be clearly mentioned before the payment is finalized.
There are promo codes also which will help you with a discount. If you are happy with the order, you can go for the checkout process. If you wish to redeem a promo code, just enter the code into the promo code box before making the payment. If your code is valid and you have entered it correctly, then you will see all the offers on the checkout page. You can use only one promo code per order.
They also accept cash on delivery. So if you only have cash, there is no problem.
The service promises quick delivery. It will have many drivers who will be only a few kilometers away from you. When you place an order, the preparation and delivery time is estimated, and it never takes more than an hour. So, once you have placed your order, your food will be delivered to you shortly.
One important thing to keep in mind is that the delivery time will vary from city to city as well as from restaurant to restaurant. So check this before you place an order. If you are unable to place a single order from a restaurant, you can make multiple orders separately and expect the same excellent service.
To stay updated about your order, you can keep tracking your order with the help of the map available in the app and the delivery boy will send you SMS updates if you stipulate this feature.
Cancellations and refunds:
If you want o to cancel the order, you have to be very quick as the service is too fast. Once the restaurant has started preparing the food, you cannot cancel the order.
Refunds depend upon the method of payment. Card payments will take up to 6 business days for a refund. If you have made the payment using Swiggy wallet, you will get the refund within 24 hours. If you have used any of the Swiggy coupons, then it is obvious that only the actual amount will be refunded.
If you do not get your order for a long time, you can contact the delivery boy and get the updates. If your order is not prepared or if it is not there on the way, you will get the refund.
There is also a Swiggy referral program. It helps you to get discounts by referring friends. This is valid only within the app. You will be given a referral code which your friend will have to enter to validate the referral. You will then be informed about your discount via email.
Swiggy coupons depend upon the restaurant. Moreover, it may vary from one restaurant to another, and sometimes it may also exclude cash orders. Coupons are very beneficial when it comes to discount. On special occasions, there are very beneficial discounts. On a 100% discount, you will get your food absolutely free.
How to use Swiggy coupon:
Many times you may find it difficult to use Swiggy coupon. To know how to use Swiggy coupon easily, follow these steps:
1) Open the Coupon:
Just click on “Get coupon” on the DealSunny website. There you will see a new window which will show promo code. You have to copy this unique code from here. Then, you have to click on “Open site” to open the Swiggy website in a new browser tab.
2) Decide your Location:
You can either type your location or use the “Locate me” option. It will show all your nearby restaurants so that you can choose any one of your choices and place the order.
3) Tap on “Show Restaurants”:
You have to click on “Show restaurants” where you will see a list of all your nearby restaurants. Here you can use your Swiggy promo code.
4) Select your Restaurant and your order:
You can click on the name of the restaurant to choose the restaurant of your choice. You can add items in your list from the corresponding menus of each of the restaurants. Once you have placed your order, click on the “Checkout” button.
5) Log in or sign up:
To use the Swiggy discounts offered by DealSunny, it is mandatory to have a Swiggy account. Either you can log in to your current account sign up to create the new account. To use Swiggy coupons, this step is necessary.
6) Use coupon at “order summary section”:
Once you log in, you will see a page for order summary. There you will find a field named “coupon code.” Here you have to paste the code you copied in the very first step and click on apply. You will get your food at cheaper rates.
7) Choose a delivery address and payment method:
This is the last and final step. You have to choose the exact delivery address and payment method. Now, click on place order. Your order will be delivered on the given address.
So it was all about the steps place an order with the help of Swiggy.
How Swiggy earns:
The food ordering and delivering service is currently in the infant stage. In 5 years, the service has covered all the major cities of India. Today it is present in cities like Ahmedabad, Bangalore, Chandigarh, Chennai, Delhi, Gurgaon, Hyderabad, Jaipur, Kolkata, Pune, and Mumbai.
As we have already discussed that Swiggy is an online food ordering and delivering service where people can order food. For each order, a delivery boy will be assigned who will pick the order from the restaurant and deliver it to the given address.
Swiggy makes a commission from the restaurant based on the value of the order. The commissions from the different restaurants make up the primary source of revenue for the company. The commission depends upon many parameters such as the value of food item, the reputation of the restaurant, the popularity of the restaurant, etc.
Swiggy also earns from these sources:
Here’s the list of areas where Swiggy earns from:-
1) Features list:
Swiggy also earns from the restaurants for featuring them in the list of restaurants on the app. Being featured in such lists on the apps is very beneficial for the restaurants to grow their business and earn more and more profit.
2) Swiggy access:
This is a paid service. The service helps restaurants to open delivery only kitchens across several different parts of the country. It helps the restaurants to expand their geographic presence and make more and more money.
3) Delivery charges:
Swiggy also charges from the customers depending on the locations. These charges go towards meeting the cost of delivery personnel, including their salaries, cost of fuel, etc.
How Swiggy Works:
The online food ordering and delivering service has a tie-up with a number of restaurants across different areas of the country.
When you place an order, there is delivery personnel to whom your order is assigned. There are so many delivery personnel available in each area. As soon as your food is prepared and packed, the delivery personnel pick up the food from the restaurant and deliver it on the given location.
The business model of Swiggy is based on hyperlocal on-demand food delivery business operation. Swiggy acts as a bridge between restaurants and customers. For this purpose, it utilizes an innovative technology platform which works as a single point of contact.
The app allows people to order food from nearby restaurants and get it delivered at their doorstep within a given amount of time. A huge list of nearby restaurants and their menus is exhibited on the page so that you can choose the restaurant and the food items according to your choice.
Swiggy also has its own delivery partners who pick up the food from the restaurants and deliver at the given location.
As the service acts as a dual partnership model, it is also very beneficial for the restaurants to expand their business and gain more and more profit. It is also very beneficial for the restaurants which receive more and more order from the customers using the swiggy app.
Once the order is placed, it is prepared, and the delivery personnel pick the order from the restaurants and deliver it to the given address. When the order is placed, all the Swiggy drivers in the vicinity receive a broadcast signal on their own Swiggy drive app. After they accept the order, they deliver it on the customer’s doorsteps.
Modes of payment:
Swiggy accepts the following modes of payments:
- Digital wallets: It accepts payment through Paytm, PhonePe, Freecharge, and Mobikwik.
- Cards: Credit cards, Sodexo Meal, Ticket Restaurants Meal & Zeta Food Card are accepted.
- LazyPay, as well as cash on delivery, are also accepted.
Swiggy has a positive as well as a supportive relationship with customers. It provides 24/7 support to help customers anytime, anywhere. This is the reason why the service has expanded so rapidly with the love and support of customers.
Swiggy’s Future Plans:
As their business is expanding all over the country at an alarming rate, they are planning to start with groceries as well as medicine delivery. According to reports, first they will start with medicines, and then they will start to deliver groceries also. This strategy is to increase the Bengaluru-based company’s volume and cost optimization.
As per the reports of The Economic Times, the company aims to optimize cost and use its more than 30,000 employees more productively, especially between 2pn to 6 pm.
The online food delivery service also talks with DST Global and hedge fund Coatue Management to raise over USD 200 million. Once that deal follows through, Swiggy’s valuation would cross USD 1 billion.
According to the reports, Swiggy is planning to diversify because Chinese investors Meituan-Dianping, Didi Chuxing and Alibaba that backs Swiggy, Ola and Zomato are looking to recreate China’s on-demand delivery scenario in India and push up volumes.
It is not so that there is only a single platform available for you all to order food online. There are many other alternatives also.
You can also order food from services like Zomato, GrubHub, DoorDash, Postmates, Foopanda, Munchery, etc.
Frequently Asked Questions:
Q.1. What is the aim behind such a startup?
Ans: Swiggy was launched to make it easier for urban foodies to eat good food without going out of their places. Its purpose is to change the way people eat in India.
Q.2. What are its features?
Ans: Swiggy comes with the following features:
- No minimum order.
- Live food tracking.
- Lightning-fast delivery.
Q.3. What if I do not get my order?
Ans: If you do not get your order on time, you will get a complete refund.
Q.4. How can I remove my credit card details from Swiggy?
Ans: To remove your credit card details, visit your Payment Info in Account Settings. However, to remove your card details, you will need to remove and click on the “X” that appears in the top right corner of the card.
Q.5. Does Swiggy accept cash?
Ans: Yes, of course. If you have got only cash, no problem, Swiggy accepts COD(cash on delivery). They will pick the cash from you once your order is delivered.
Q.6. Can I cancel my order?
Ans: Yes, you can. But for this, you have to be very quick. As the service is speedy, you have to be very quick if you want to cancel your order. Once your food preparation has started, you cannot cancel the order.
Q.7. How can I track my order?
Ans: To stay updated about your order, you can keep tracking your order with the help of the map available in the app and the delivery boy will send you SMS updates if you stipulate this feature.
Q.8. What are the modes of payments which Swiggy accepts?
Ans: Swiggy accepts the following modes of payments:
Digital Wallets: It accepts payment through Paytm, PhonePe, Freecharge, and Mobikwik.
Cards: Credit cards, Sodexo Meal, Ticket Restaurants Meal & Zeta Food Card are accepted.
LazyPay, as well as cash on delivery, are also accepted.
Q.9. Can I place an order on call?
Ans: No, Swiggy does not accept any order on call. You can either use the app or the website.
Q.10. How will I get to know whether my order is confirmed?
Ans: Once they receive your order, you will get a confirmation mail.
Q.11. How can I change the address?
Ans: To change the address, you have to follow these steps:
- Go to My Account, then Address Book.
- Click on the change shipping address.
- Change the current address to your new address.
- Select the orders for which you want to change the shipping address by ticking the box next to it before you click on save the address.
Q.12. What are Swiggy’s alternatives?
Ans: Swiggy’s alternatives are Zomato, GrubHub, DoorDash, Postmates, Foopanda, Munchery, etc.
Q.13. What is the duration for refunds?
Ans: Refunds depend upon the method of payment. Card payments will take up to 6 business days for a refund. If you have made the payment using Swiggy wallet, you will get the refund within 24 hours. If you have used any of the Swiggy coupons, then it is obvious that only the actual amount will be refunded.
Q.14. How can I use Swiggy coupon?
Ans: If you want to use the Swiggy coupon, you need to follow these steps:
- Open the coupon.
- Decide your location.
- Tap on show restaurant.
- Select your restaurant and order.
- Log in or sign up.
- Choose delivery address and payment method
- Confirm your order and method of payment.
The Final Verdict:
So, it was all about India’s top leading online food ordering and delivering service “Swiggy.” In the past few years, the service has helped urban foodies a lot, and hence, it got positive feedback as well as their love and support.
Here, we tried to cover every detail related to the food delivery service. The content was intended to make you all aware of the food delivery service so that you can quickly kill your hunger anytime, anywhere.
We tried our best to give you all every detail about the platform. If you still have any doubts or queries, just feel free to contact and ask us. If you have any other details regarding the service, definitely share with us. You are also most welcome to share your experiences. It will be great to have a two-way conversation.
Hope the content was helpful for you.